At The Nail Technologist, we prioritize the protection of your private information. This Privacy Policy applies to the website thenailtechnologist.com and governs the collection and usage of data by The Nail Technologist. By using our website and services, you agree to the data practices described in this statement.
Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and other contact details you voluntarily provide
- Account credentials
- Communication records
- Website usage data (IP address, browser type, cookies)
Use of Information
We use the personal information you provide to respond to your inquiries, schedule consultations and services, process transactions, and deliver our services. We may also use your information to:
- Comply with legal and regulatory requirements
- Send newsletters, promotional emails, and marketing communications you've opted into
- Analyze trends and improve our website and services
You have the option to opt out of marketing communications at any time.
SMS / Text Message Policy (A2P Compliance)
By providing your phone number, you consent to receive SMS messages, calls, and prerecorded voice messages from The Nail Technologist for:
- Scheduling and appointment reminders
- Customer support
- Marketing or promotional messages (if opted in)
Message Frequency
Message frequency varies based on your interactions with us.
Opt-Out
Reply STOP to stop receiving text messages
Reply HELP for assistance
Opting out of marketing messages will not prevent us from sending important service-related messages such as scheduling updates.
Carrier Disclaimers
Message and data rates may apply
Carriers are not liable for delayed or undelivered messages
We use secure, verified A2P channels for SMS compliance
Mobile Information Sharing
The Nail Technologist does not share mobile numbers or SMS consent with third parties for their own marketing or promotional purposes. We may share your mobile number only with:
- Trusted service providers who assist with delivering messages (such as scheduling tools, CRM platforms, or SMS delivery partners)
- Carriers or messaging platforms as required for message routing and compliance
- Government agencies, if required by law
These partners are strictly prohibited from using your number for anything other than delivering our communications. We do not sell, rent, or transfer mobile numbers for unrelated marketing purposes. Your SMS consent applies only to The Nail Technologist and may be revoked at any time by replying STOP.
Data Security
We take precautions to protect your information by implementing industry-standard safeguards. We use encryption technology to protect your personal information during transmission and maintain physical, electronic, and procedural safeguards against unauthorized access.
No website or Internet transmission is ever completely secure. We urge you to use strong passwords and never share your credentials. If you believe your account security has been compromised, please notify us promptly.
Third-Party Links
Our site may include links to third-party products or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
COPPA (Children's Online Privacy Protection Act)
We do not knowingly collect or use personal information from children under 13. If you are a parent and believe your child has provided us with information, please contact us and we will work with you to address it promptly.
Disclosure of Information
We do not sell, trade, or transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may disclose your information to trusted third-party service providers who assist us in operating our website or providing services to you. These parties are obligated to keep your information confidential and secure.
We may also disclose your information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition, or other business transaction.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website. Please review this policy periodically.
Contact Us
The Nail Technologist
4699 Poplar Avenue, Suite 111
Memphis, TN 38117
Email: [email protected]
Phone: 901-800-9228
By using our website and services, you signify your consent to the terms of this Privacy Policy.